Privacy Policy
Kogarah Physio is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website https://kogarahphysio.com.au or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
Full name
Email address
Phone number
Health or injury information submitted through contact or booking forms
Appointment details
Website usage data (cookies, IP address, browser information)
Providing this information is voluntary, however some services may not be available if information is not provided.
2. How We Collect Information
We collect personal information through:
Contact forms on our website
Appointment booking requests
Email communications
Phone calls
Website analytics tools
Cookies and similar technologies
3. How We Use Your Information
Your personal information may be used to:
Respond to enquiries
Schedule and manage appointments
Provide physiotherapy services
Communicate important information regarding your treatment or booking
Improve our website and services
Maintain internal records
We will only use your personal information for purposes related to the services we provide.
4. Disclosure of Information
We do not sell or rent personal information.
Your information may be shared with:
Healthcare practitioners involved in your treatment
Website service providers or IT support
Legal or regulatory authorities if required by law
All third parties are required to keep your information secure and confidential.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
These measures include:
Secure website hosting
Access controls
Encrypted communications where applicable
However, no internet transmission is completely secure and we cannot guarantee absolute security.
6. Cookies and Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand website usage and improve user experience.
You may disable cookies through your browser settings if you prefer.
7. Access and Correction
You may request access to personal information we hold about you or request corrections if the information is inaccurate.
Requests can be made by contacting us using the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Phone: 02 9587 9130
Email: info@kogarahphysio.com.au
Address: Kogarah Physiotherapy Sports Clinic, 13 Kensington Street, Kogarah NSW 2217